Support
- To upgrade to commercial version or view version comparison, please visit Upgrade to Commercial Version
- For technical issues, please visit Quick Start Guide
- To check recently asked questions, please visit Recently Asked Questions
Resend Activation Code
If you have lost your activation code, please click the link to resend it: Resend Activation Code
Upgrade from Free Version to Paid Version
Once your make your payment, your activation code will be sent to your email address automatically. If you do not receive the email in 30 minutes, please try to find it in the SPAM or JUNK folder. If you still can not find it, please contact us at support@amazingcarousel.com.
Please note, if you paid from your Paypal account, the code will be sent to your Paypal email address, which may be different with the email you are using.
To remove the amazingcarousel.com branding from the jQuery carousels that were created by the free version, please take following steps:
1. Enter your activation code to the software and register it
2. Re-create your jQuery carousel with the registered version
3. Upload the new files to your web server and overwrite the existing files
4. Clear caches of your web browser before testing
Social media
Contact Us
Technical support is available for Commercial Version users at support@amazingcarousel.com. Please include the following information in your email:
- The licensed email address or the email address with which you ordered the product
- The product version and your operating system version (Windows or Mac)
- The web browser name and version that you are testing with
- The link of the webpage where the carousel is installed (this is most helpful)
- A detailed description of the issue
- If possible, please include all related information about the issue, for example, any error message, screen shots etc
We are not able to help if there are not enough information in your email.
Please Note. We may post your technical question and our answer to the Recently Asked Questions. All of the personal information, for example, your name, your website link address will be removed. We may also rephrase your question. If you don’t like your question being posted, please tell us in your email.
About Us
AmazingCarousel.com is a service of Magic Hills Pty Ltd. Magic Hills is a privately owned software development company based in Sydney, Australia. We specialize in the development of easy to use, high quality and affordable web authoring software.
- Australian Business Number (not a phone number): 73 140 123 511
- Postal Address: PO Box 644 Castle Hill, NSW, Australia, 2154
- Email: support@amazingcarousel.com